Tour F.A.Q.

Are flights included in the tour cost?

No. we cannot include flight costs since we have tour members from different countries. However, we will be glad to assist you in finding the best flights for the designated tour.

Can I change / customize the tour itinerary?

If you require changes to the tour itinerary or if you would prefer additional arrangements before / after the tour start / end dates, we will try our best to assist you.

Do you cancel tours?

If 5 participants register for a tour, it will run with a tour leader. If fewer than five participants register, the tour may be cancelled.

In some instances, when it becomes necessary to cancel a tour, tour members will have the option to receive a full refund or proceed with the tour on a self-directed basis with a partial refund.

What kind of tickets to you provide for the opera & concerts performances?

Our tickets are usually high quality seats (1st / 2nd categories). We aim for the best seats available.

However, if only less than top categories are available for a concert / opera, certain refunds may apply.

What is the level of your hotels?

All hotels in our tours are 4 star properties, highly rated and highly recommended. Breakfast is included in every day of the tour.

What are your payment and cancellation policies?

For detailed information regarding our payment and cancellation policy, please refer to our booking terms & conditions.